Terms & Conditions

1. Who you are contracting with

Grow Thyself AI Coach ("the Service") is provided by Intek Solutions ("we", "us"). By creating an account or continuing to use the Service you agree to these terms. If you are using the Service on behalf of an organisation, you confirm you have authority to bind it; otherwise you confirm you are of legal age to enter into this agreement.

2. What the Service is

The Service is a reflective self-coaching companion inspired by the Grow Thyself philosophy. It offers AI-assisted coaching conversations, journalling, goal setting and progress tracking. It is a personal development tool. It is not therapy, medical care, legal advice or financial advice, and it does not diagnose or treat any condition. If you are in crisis, please contact a qualified professional or your local emergency services.

3. Your account

Provide accurate information and keep it up to date. You are responsible for keeping your credentials confidential and for activity that happens under your account.

4. Acceptable use

You agree not to misuse the Service. In particular, you must not:

• use it for anything unlawful, fraudulent, or abusive, including spam;
• infringe anyone's intellectual property or privacy;
• interfere with the security or integrity of the Service — no malware, probing, scraping, or attempts to bypass technical limits or plan entitlements;
• reverse engineer, resell or redistribute the Service;
• attempt to make the AI coach produce illegal content, hate speech, harassment, sexual content involving minors, malware, or content designed to deceive or harm others.

5. AI-generated content

The coaching conversations are generated by large language models. You are responsible for what you write into the Service, for having the rights to any content you submit, and for how you use the responses. AI output can be incomplete or inaccurate; please use your own judgement and do not rely on it as professional advice. We may filter, restrict or refuse outputs, and remove content or suspend accounts where these terms are broken. If you believe content infringes your rights, contact us and we will review it; repeated infringement leads to account termination.

6. Intellectual property

We retain ownership of the Service, its software, content, design and branding. You receive a limited, non-exclusive, non-transferable right to use the Service within the plan you have selected. Your own journal entries, goals and messages remain yours; you grant us a limited licence to host and process them solely in order to provide the Service to you.

7. Payment, subscriptions and refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, renewals, taxes, cancellations and refunds are governed by Paddle's Buyer Terms. Paid plans renew automatically each month until cancelled. See our Refund Policy for our money-back guarantee.

8. Availability

We work hard to keep the Service running, but we do not guarantee uninterrupted or error-free performance, and we may change or discontinue features over time.

9. Suspension and termination

We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using the Service at any time. When your access ends you may export your reflections for a reasonable period, after which your data may be deleted.

10. Warranties and liability

To the fullest extent permitted by law we disclaim implied warranties of merchantability and fitness for a particular purpose. We are not liable for indirect, consequential or special damages, including loss of profits, data or goodwill. Our aggregate liability is limited to the fees you paid in the twelve months before the claim. Nothing here excludes liability for fraud, death or personal injury where the law does not allow it. You agree to indemnify us for claims arising from your content or your unlawful use of the Service.

11. General

These terms are governed by the laws applicable at our place of business, and disputes will be heard by the courts there. You may not assign this agreement without our consent; we may assign it in connection with a merger or acquisition. Neither party is liable for delays caused by events beyond reasonable control. If we update these terms we will change the date above and, for material changes, let you know in the app.

12. Contact

Questions about these terms? Reach us through the feedback option inside the app.